So, what does it actually mean to work at Booksy?
by Lorenzo Spina5 minute read
Every company has an answer to that question.
Most of them say roughly the same things. Fast-moving. Collaborative. Making an impact. A great team. But those words don't really tell you anything. They don't tell you whether you'd thrive here, struggle here, or spend six months wondering why you don't feel quite right.
Lorenzo Spina, VP, Talent Acquisition and Workforce Strategy
When we built our employer brand, we built it around one goal: give people enough truth about this place that they can make a genuinely informed decision - before they apply, before they interview, before anyone wastes anyone's time.
What follows is our honest attempt at that. Four things that define what it actually feels like to work at Booksy.
Trust isn't a perk here. It's the operating model.
We're remote-first. That means you manage your role, your time and your outcomes, and we don't check in to make sure you're doing it. No surveillance. No micromanagement. No expectation that being online equals being productive.
What we do expect is that you follow through. That when a teammate in a different time zone is counting on you, you show up. That the freedom you're given is matched by the accountability you bring.
The community we've built at Booksy doesn't come from office perks or team away days, it comes from the way we work. Trusting each other. Having each other's back. Doing what we say we'll do. Every time. Across five countries, multiple markets, and a team that rarely sits in the same room.
If you've spent your career being managed, this will feel unusual at first. If you've spent your career wishing you were trusted to just get on with it - you'll feel immediately at home.
There's no career ladder here. There's something better.
Careers at Booksy aren't built by waiting. They're built by people who see a gap, jump in and make something happen — without being asked, without a defined remit, without a clear path marked out in advance.
We don't have rigid org charts or prescribed progression timelines. What we have is pace, and the kind of environment where initiative gets noticed fast. If you can figure out what needs doing and do it, you'll grow faster here than any structured programme could promise.
That also means learning isn't something that happens in a training course once a year. It happens constantly, whether you plan for it or not. Roles evolve. Problems shift. The thing you were hired to solve in January might look completely different by June. That's not instability — it's what growth actually looks like from the inside.
Some people find that energising. If you're someone who needs a clear lane and a predictable path, this probably isn't your place. And we'd rather tell you that now than have you figure it out six months in.
We're growing fast. That creates opportunity, and it asks something of you.
Booksy is scaling. Across markets, across functions, across a product that hundreds of thousands of beauty professionals rely on every day. And when a business grows at this speed, nothing stays static for long.
Your priorities will shift. Your to-do list will stretch in directions you didn't expect. You'll find yourself solving problems that nobody at Booksy has solved before, because they didn't exist before.
One person reads that and thinks: finally, somewhere I can actually shape something. Another reads it and thinks: that sounds exhausting. Neither is wrong. But one of them usually loves working here significantly more than the other.
What we can tell you is this: the pace is real, but so is the stability underneath it. We're growing because the business is working, and because the product genuinely matters to the people who use it. This isn't chaos for chaos's sake. It's what it looks like to be part of something that's scaling with purpose.
The work connects to something real.
This one is harder to explain, but once you've felt it, it's hard to unfeel.
When you work at Booksy, your work lands somewhere. The feature you shipped, the problem you solved, the process you improved - it connects to a stylist who just booked out her first month, a barber who opened his second location, a nail technician who finally got her Saturdays back.
It might not be world-changing. We're not going to pretend it is. But for the people our platform serves every single day, it's genuinely life-changing. And knowing that - really knowing it, not just reading it on a values slide - changes how you show up.
Some days that means celebrating a product launch or a market milestone. Other days it means spreadsheets, status updates and meetings that ran too long. That's the honest version of meaningful work. It's not every moment. But the thread is always there, connecting what you do to something that matters.
That feels good to us. It might feel good to you too.
So, is this you?
You trust yourself to own your work without being told to. You see gaps and move toward them rather than waiting for permission. You find change more interesting than exhausting. And you want to do work that connects to something real, not just a product roadmap or a revenue target, but actual people building actual livelihoods.
If that sounds like the kind of place you've been looking for, we'd like to meet you.
Take a look at what we're building - and where you might fit into it.